2025, Vol. 7, Issue 2, Part G

author(s)
Mohamud Mohamed Allaso and Amina Omar Mohamud

abstract
East Africa's workplace supervision and management are significantly impacted by advances in digital technologies. With recent developments in information systems, employers are increasingly employing biometric attendance systems, digital video recording, and artificial intelligence (AI)-based performance analytics to optimize the operational efficiency of their organizations. However, the use of these technologies raises several significant legal and ethical concerns related to the right to privacy of employees, employee consent, and employee data security. This paper examines the current ways of conducting workplace supervision in East Africa, and evaluates the implications of these practices for employee rights and industrial productivity. Through an interpretive qualitative research methodology based on a content analysis of academic articles, corporate reports, and conference papers, this study found that although digital technologies provide employers with additional means of ensuring transparency and accountability within their organizations, they create barriers to employees' rights to privacy and fair labor standards in addition to creating regulatory challenges.