2026, Vol. 8, Issue 1, Part A

Work‑life balance (WLB) has emerged as a critical Human Resource Management strategy that enhances employee well‑being, job satisfaction, and organizational performance. In the context of South Western Railway (SWR), employees often face long working hours, irregular shifts, and demanding operational responsibilities, making the maintenance of work‑life balance a significant challenge. This study aims to examine the current status of work‑life balance among SWR employees and evaluate the effectiveness of HR strategies implemented to support it. A mixed-methods approach was adopted, combining structured questionnaires distributed to employees across various departments with in-depth interviews of HR personnel. The findings reveal that while SWR has certain policies to support WLB, challenges such as shift schedules, workload pressure, and limited flexibility continue to impact employee satisfaction and performance. The study highlights the importance of designing targeted HR interventions, such as flexible scheduling, wellness programs, and employee support services, to foster a healthier balance between professional and personal life. The research provides valuable insights for railway management and policymakers to enhance workforce engagement, reduce burnout, and improve overall organizational effectiveness.