2025, Vol. 7, Issue 2, Part D

author(s)
Antigone Karadonta, Ioannis Papadopoulos, Georgios Aspridis, Marios Trigkas and Glykeria Karagouni

abstract
The strategic enhancement of human resource capacity within the Greek Forest Service is examined through the lens of New Public Management (NPM). In this study, I adopted a structured quantitative approach to design composite indicators that reflect training encouragement, transparency in evaluation, and technological readiness. Through the use of factor analysis, I was able to identify the underlying dimensions that shape organizational performance. Additionally, bibliometric mapping provided insight into the administrative trends and priorities that are gradually emerging in the field of environmental governance. The empirical results are interpreted in direct alignment with the EFQM 2020 excellence model, Environmental, Social, and Governance (ESG) standards, and the Common Assessment Framework (CAF), ensuring consistency with internationally recognized performance evaluation systems and governance principles. The analysis highlights how targeted capacity building can reinforce accountability, improve digital readiness, and support intergenerational resilience in public administration. Drawing on these results, I propose institutional strategies that link evidence-based policy design with adaptive governance, enabling the Greek Forest Service to respond not only to current operational needs but also to longer-term sustainability goals. By bringing together scientific findings with practical, policy-oriented insights, this study contributes a results-driven approach to public sector reform in environmental governance and offers lessons that may be relevant for other organizations pursuing modernization in complex socio-environmental settings.