2024, Vol. 6, Issue 1, Part A

As we experience the second era of machines (WEB 2.0, 4th industrial revolution), anticipating the creation of true machine intelligence and the interconnection of humans through a common digital network, this research examines the impact of digital technologies, communication networks, and software for the administrative, organizational, and educational functions within the context of a Greek higher educational institution, the University of Thessaly. It delves into the nature of problems, and identifies the limits of various approaches through analyses and designs.

The specific research objective is to establish communication between employees, supervisors, and directors of administrative services, introducing them to the new functioning methods of higher educational organizations. It aims to emphasize the importance of digitally representing organizations to meet emerging requirements, display tools for digitally transforming processes, and identify opportunities for sustainable development in the evolving digital landscape. Furthermore, the present study explores the feasibility of contemporary management responding effectively to globalization challenges and rapid technological changes, demonstrating high adaptability to the continuously evolving environment.