2023, Vol. 5, Issue 1, Part A

The main purpose of this study is to investigate the critical success factors affecting employee absenteeism among frontline healthcare workers in Lagos State. Data was collected from 350 frontline healthcare workers using a questionnaire and simple random sampling technique. The statistical analysis revealed a negative significant relationship between the critical success factors and employee absenteeism, a positive significant relationship between the critical success factors and job performance, a negative significant relationship between job performance and employee absenteeism, and a positive significant relationship between the cost of absenteeism and employee absenteeism. This study suggests the need for organizational managements to put the necessary interventions that would encourage, keep the employees going and resilient despite the challenges they might be facing in the workplace to help boost their productivity, quality of service to patients, and promote their organization.