2023, Vol. 5, Issue 1, Part B

author(s)
Dr. Christina Tsolaki

abstract
Human resource management professionals and their personnel are responsible towards the organization they serve; manage employee performance, motivate, and reward people, recruit and select the ideal candidates, train, develop as well as help people change attitudes in situations of organizational change and so on. For all these to be achieved the human resource personnel need to have the support of top management as well as the power to make decisions and take initiatives. This study’s primary objective was to investigate the real role of the professionals within the human resource management department and to what extent they have power and are involved in decision-making for their employees. For this reason, a large, growing private organization from the financial sector was chosen to be investigated. A qualitative case study was performed, and an unstructured questionnaire was used to obtain in-depth qualitative data. The sample consisted of two participants. Findings showed that the specific HRM department is not allowed to make any decisions nor take initiatives for any matters regarding its employees; only top management is responsible for such changes. The researcher determined that the human resource management department and its personnel did not receive the value and respect it should and nowadays with all the challenges faced in the era of Industry 5.0 it is time to change the scope, mentality and perception towards the roles and jobs of the human resource profession and its people.